

Homeowner
Shield Care Plans
Our care plans offers more than just financial protection – it provides complete peace of mind. By minimising the cost of unexpected repairs, you can avoid the stress and expense of sudden repair bills. Regular servicing is often included, helping to keep your boiler running safely, efficiently, and reliably throughout the year. This not only extends the life of your heating system but also ensures you always have a warm home and hot water when you need it most. With a cover plan in place, you can relax knowing that expert help is just a phone call away.
We also provide Private Landlord Care Plans, click the link below to view more information.
Shield Care Plans available to customers living in the BS, CF, NP & SA Post Code areas.
Heating System Cover - Ideal For Under Warranty Gas Appliances
Heating System - Option 200
14.99£Every monthProtect your heating system with our Option 200 plan. Ideal for under warranty boilers, it covers repairs, parts, labour, and regular servicing to maintain your warranty.- The covered parts of the system include:
- Radiators & valves
- Heating controls
- Pumps and valves
- Accessible system pipework
- F&E tank & ball valve
- Boiler Service
- Best Value
Heating System - Option 201
18.50£Every monthProtect your heating system with our Option 201 plan plus Plumbing is Cover. Ideal for under warranty boilers, it covers repairs, parts, labour, and regular servicing to maintain your warranty.- Everything in Plan 200, Plus Covered Plumbing Elements:
- Accessible hot & cold pipework
- Standard vented cylinder
- Cold water tank & ball valve
- Washers
- Exposed showers (labour only)
- Taps (labour only)
Air Source Heat Pump Option 300 & 301
ASHP - Option 300
16£Every monthAir Source Heat Pump Service Only Plan- Automatic Service Reminders
- Yearly ASHP Unit Service
- Service Certificate
ASHP - Option 301
25£Every month+£99 Initial Inspection Fee (one off payment)Air Source Heat Pump Service & Repair- Everything in Plan 300, Plus:
- Maintenance of the system
- Access to our 24/7 helpline
- ASHP Replacement Contribution
Ground Source Heat Pump Option 302 & 303
GSHP - Option 302
17£Every monthGround Source Heat Pump Service Only- Automatic Service Reminders
- Yearly GSHP Service
- Service Certificate
GSHP - Option 303
30£Every monthGround Source Heat Pump Service & Repair- Everything in Plan 302, Plus:
- Maintenance of the system
- Access to our 24/7 helpline
- GSHP Replacement Contribution
Solar Thermal Option 304 & 305
Solar Thermal - Option 304
9.50£Every monthSolar Thermal Service Plan- Automatic Service Reminders
- Visual inspection of pipework
- Flow rate checks to confirm correct circulation
- System pressure check
- Testing of the pressure relief valve
- Inspection of heat transfer fluid levels and quality
Solar Thermal - Option 305
31.50£Every monthSolar Thermal Complete Care Package- Everything in Plan 304, Plus:
- Repair / Replacement of faulty pumps
- Controller issues and faulty sensors
- Leaking joints
- Pressure loss within the system
- Airlocks and blockages
Solar PV Option 306 & 307
Solar PV - Option 306
10.50£Every monthSolar PV Yearly Improvement Plan- Yearly Improvement Reminder
- Completed Job Card
- Panel Cleaning Service
- Plan Based on a Single Inverter System up to 4kW
Solar PV - Option 307
23.50£Every monthSolar PV Complete Care Package- Everything in Plan 306, Plus:
- On-site inspection and testing
- AC electrical testing of the Solar PV circuit
- Inspection of accessible electrical connections
- Visual checks of panels, mounting system, and DC cabling
- String voltage checks
- Inspection and testing of inverters with a written report
- Inspection of protection devices
Add-On's only apply to Gas Boiler - Options 100 to 103
Add-On 900 - Additional Unv. Cylinder
7.50£Every monthIf you have a heating system that has a boiler as well as an Unvented Cylinder this will need to be added as an extra.- This Add-On only applies to Gas Boiler - Options 100 to 103
Add-On 901 - Additional Gas Appliance
45£Ensure all your gas appliances meet legal requirements with our Add-On 901 plan. We provide thorough checks for the Landlords Gas Safety Record, keeping you compliant and safe.- This Add-On only applies to Gas Boiler - Options 100 to 103.
